COVID-19 Alert

June 2020: As the state of Illinois re-opens, we want to reassure you that, in spite of the current security situation, it is safe to come and see us for all of your eyecare needs.  During this unprecedented time, we want to assure you that we are taking every possible precaution to safeguard your health and well-being.  Our office continues to be open and we have been providing complete service for the past few weeks, utilizing recommended volume reductions, social distancing, and enhanced cleaning and safety precautions. Please see the list below which indicates some of the changes we have made to further reassure the safety of patients and staff.

If you have any questions or concerns, please call us at any time and we will be happy to discuss your concerns.

Sincerely,

The doctors and staff of Gerstein Eye Institute.

Your Upcoming Appointment

MINIMIZING WAIT TIME AND MAXIMIZING SOCIAL DISTANCE

Our waiting areas are rearranged to promote social distancing. If you feel more comfortable waiting in your car or in the building lobby, our receptionist can call you on your mobile phone when the doctor is ready to see you, if you so request.

PATIENT and STAFF SAFETY

  • Please have just one person bring you to your appointment. If possible, your companion should wait in the car. Translators will be the only exception.
  • Only patients (NO VISITORS) are permitted in the exam room unless assistance is required.
  • Please wear a mask or suitable face covering, as per state regulations.
  • Doctors and staff will be wearing masks. There are protective face shields on our exam equipment. All staff and patients will be screened daily to make certain they are in good health and without symptoms.
  • Sanitized exam lanes and equipment have always been our practice. Based on the CDC’s latest recommendations, we have added extra precautions and additional steps specific to this pandemic.
  • We have removed sharable material, such as magazines, from the waiting areas.
  • We have removed or blocked off chairs in the waiting areas to maintain a six-foot distance between patients and have opened up an additional waiting room if necessary.

MINIMIZING WAIT TIME AND MAXIMIZING SOCIAL DISTANCE

Our waiting areas are rearranged to promote social distancing. If you feel more comfortable waiting in your car or in the building lobby, our receptionist can call you on your mobile phone when the doctor is ready to see you, if you so request.

WHAT YOU CAN DO

If you have an appointment within the next month, AND HAVE NOT ALREADY HEARD FROM US, please let us know if you need to reschedule. The most efficient way to do this is to send us a message via the patient portal. If you need to call (773-973-3223) please feel free to leave a voicemail message.  We are eager to continue to be able to provide the highest level of care for our patients, safely and efficiently. If you have had surgery cancelled, we will contact you regarding rescheduling it.